- Category: US InterCom Payphone Agents
411 National Directory
US InterCom, has been providing Directory Assistance services for decades. Their carrier's database is as accurate and complete as any other directory service provider in the world.
The 411 on 411
We offer an automated response system second to none with a live operator option in the event that the automated operator cannot understand the customer or experiences difficulty in providing a complete number.
There is no option to complete the call from payphones. They must hang up and redial the correct number after the request is delivered. Your customer may elect to get up to two requests for numbers with the same initial connection. The quality, speed and accuracy of delivering the request is superior to all other providers we have tried.
How It Works
A reliable national platform of advanced digital operator service switches, strategically located service centers and state-of-the-art database accommodate the service. Listing data is updated daily from phone companies, listing house sources, operator referrals and internal audits to keep our database current. Flexibility is configured into our database as well. So, operators can search different ways to deliver listings -- even when the information provided is sketchy.
National Directory Assistance generates revenue that you support with only a bare minimum of your company resources.
Highly trained operators assist customers expertly to help maintain their loyalty to your business. And, operators answer in an impressive 10 seconds or less.
The systems have built-in redundancy to reduce traffic interruptions -- even during disaster situations.
411 National Directory Assistance for payphones is available nationwide. This offering is also available as a local Directory Assistance service providing customers with address and/or telephone numbers of a given name or business located within their LATA. Please contact us for additional information.
National Directory Assistance is provided under contract. Please contact us for additional information.
Points of Connection
- Our NDA carrier's network expands across North America. This means you can connect to the interconnection point closest to you, minimizing facility transport costs.
For more information, please call 1-800-948-4160